For gyms and fitness studios

Staff training for gyms and fitness studios

Front desk staff, trainers, and cleaners all need to know how your gym runs. Build short video lessons for each role, add questions that check understanding, and see who has finished.

Plans from $29/month · Cancel anytime

Video paused at 1:05

Question

A member asks to cancel. What does the front desk do?

Tell them to email the manager
Follow the cancellation policy and log the request
Offer a discount so they stay

Why

The policy keeps every cancellation consistent and on record, whoever is working the desk.

Example question. You write your own, or let AI suggest them from your video.

A manager reviewing training on a laptop

Sound familiar?

  • New front desk staff learn by shadowing whoever happens to be working
  • Equipment and cleaning standards slip between shifts
  • Membership and cancellation policies get explained differently every time

With Coaching Explained

  • Videos pause and ask your staff questions, so nobody just lets them play
  • Upload your own videos, or have AI draft lessons and quizzes to edit
  • Assign courses with due dates and see who has finished (Growth and up)
  • Certificates when a course is completed, plus ones you award yourself
  • Works on any phone, no app to install

What gyms and fitness studios train on

Typical courses gyms and fitness studios build. Every business is different, so you create courses for your own procedures.

Front desk: check-in, memberships, and cancellations
Equipment safety and floor walks
Cleaning standards by area
Handling member complaints
Emergency and first-response procedures
Selling personal training and classes

Questions from gyms and fitness studios

Can different roles get different courses?

Yes. Assign courses to the people who need them, such as front desk, trainers, or cleaning staff.

Can I get AI to draft a course?

Yes. Describe the topic and AI drafts lessons and quiz questions for you to review and edit before anything goes live.

Is there a free trial?

Yes. Every paid plan starts with 14 days free. You add a card at checkout and aren't charged until the trial ends.

What happens if someone answers a question wrong?

They see the correct answer and your explanation right away, and you can see how everyone answered (on Growth and above).

Try it with your own staff

14 days free on any paid plan. Upload one video, add a question, and invite one person to see how it works.

Start free trial